Key Performance Indicators (KPI) - A framework for guidance for co-operatives

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Published
10th January 2019
Last updated
5th November 2020
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Cover of KPI guidance for co-ops

Co-operative values and principles are the very bedrock upon which co-operative organisations are built - so our key performance indicators (KPIs) have to be co-operative.

KPIs must be effective and meaningful - and a useful tool in demonstrating an organisatoin's co-operative difference to members, customers, suppliers, employees and more. The framework provided in this report is designed to help co-operatives select the indicators most appropriate to them.

Put together by the Co-operative Performance Committee, the framework is simple and flexible and can be used by all co-ops, irrespective of type, size or sector.

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