Training for co-ops

The Hive offers essential training for co-ops.

Cost starts from £95+VAT for members of Co-operatives UK (read more about membership), or £136+VAT for non-members.

* Denotes courses that offer a limited number of fully supported places – find out more and apply.

Date

Training

Location

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27 Nov 2018

Facilitation Masterclass*

London

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We offer a wider range of training courses, which you can access in the following ways:

Option 1

Offer to host one of the following training courses at your co‑op and co‑ops close to you and get the costs covered by The Hive.

Option 2

Request in-house training just for your co-op, or something more more bespoke. Get in touch to discuss.

Host a training course for co-ops in your area

Offer to host one of our training courses for your co‑op, and co‑ops local to you, and The Hive will cover the costs. Contact us to discuss this option. The following training courses are available:

CO-OP SECRETARIES

Society secretaries are key members of the management executive team. The most effective secretaries will be trusted advisors to the board, delivering essential services to ensure the well-being of their co-op in terms of legal operation, administration and compliance with corporate governance best practice.

This one-day training session provides all the essentials a successful co-operative secretary needs. There is a focus on the legal and governance knowledge required in addition to the softer skills needed to support and build relationships with the board of directors.

How attendees will benefit

Attendees will benefit by understanding the skills and qualities required for a co-op secretary and learn about the areas that are key to the secretary carrying out their role effectively.

Who should attend

The session is aimed at those who are new to the co-op secretary role as it deals with the main legal and best practice responsibilities associated with the role as well as a refresher for secretaries established in their role that may need a refresher and an update on any key changes.

What attendees will learn

  • To understand the legal duties and responsibilities of a secretary
  • To understand the practical application of these duties
  • To understand statutory reporting and paperwork requirements
  • To gain knowledge around best practice for co-op secretaries

Get in touch to discuss or arrange this training

CO-OP DIRECTORS

Who can be on a co-operative's board of directors and what are their legal responsibilities? This training course covers these issues and all the other essentials required to be an effective member of the board of a co-op, with a focus on legal duties. Attendees will benefit from both a theory-led and practical approach in sessions delivered by experienced professional trainers.

This one-day training session provides all the essentials a successful co-operative director needs. There is a focus on the legal and governance knowledge required in addition to the softer skills needed to support and build relationships.

How attendees will benefit

Attendees will benefit by understanding the role of a co-op director and their legal responsibilities. They will also learn about what they can do to be an effective director and discuss the attributes and skills of a ‘perfect director’ in a co-op. Attendees will complete the training knowing what the role of the board is and the directors place within it, and will know what they need to do to make their board effective.

Who should attend

The training is for those who have recently been appointed to the board of their co-op or who are thinking about becoming a director. It also acts as a refresher for more experienced directors.

What attendees will learn

  • To understand the legal duties and responsibilities of a director
  • To understand the practical application of these duties in relation to their role
  • To gain an awareness of the role of the board in relation to the members and the employees
  • To understand what constitutes, and how you can contribute towards, a high performing co-op board

Get in touch to discuss or arrange this training.

FACILITATION MASTERCLASS

Effective facilitation of meetings and decision making discussions are a vital element of whether a co-op is successful or not.

Good facilitation enables better planning, visioning, governance and communication.

Sometimes meetings drain energy and tensions take control, particularly when the going gets tough. A good facilitator will be able to support increased participation and better communication when it matters most.

This hands-on training will enable you to practice and extend your skills and confidence as a facilitator, to know when and how to intervene, and to identify options to address challenges and aid decision-making.  We'll explore how you can help a group and everyone in it thrive, so together you can climb mountains. Organised by Cooperatives UK and Rhizome.  

How attendees will benefit

  • Understand the role of a facilitator and develop a common understanding of facilitation, its values and behaviours.
  • Explore and practice, practical techniques, skills and competencies.
  • Identify and use a range of tools in order to deal with difficulties and issues that affect facilitation.

Who should attend

This masterclass is for anyone who has the role of chair or regularly facilitates meetings. It is also suitable for people who have informal experience of facilitating as a meeting participant.  

What attendees will learn

  • A greater understanding of the role and values of facilitation in discussions and decision-making.
  • To identify behaviours that improve facilitation.
  • To consider the power and people in the group and facilitate across difference.
  • To practice practical techniques to improve skills and competence.
  • To identify and use a range of techniques for effective facilitation.
  • To adapt to deal with different issues in facilitation.

About the trainer

Rhizome Co-op has almost 200 years of collective experience in facilitation, chairing, mediating and organisational development, across a range of sectors, supporting groups and organisations to be effective, resilient and innovative.  

Adam has over 25 years experience facilitating, training and helping organisations and groups get the best out of themselves. He is experienced in various facilitation and decision-making methods, in the last few years learning more about mentoring and working with conflict, to better support effective decision‑making and planning in the passionate pursuit of a co‑operative just and sustainable world.  

Get in touch to discuss or arrange this training.

COMMUNICATIONS AND WORKING WITH CONFLICT

Because we're co-operators we can make the mistake of thinking that we can easily sort out conflict in our workplaces. By the time we realise that's not the case, it's often too late. Conflict within any co-op can be hugely damaging – to the individuals involved, to the morale of the whole co-op and to our business.

This hands-on, participatory training will support you to be more confident and able to work with conflict when it arises as well as to learn from the experience of other co-ops. The programme is designed to give you and your members the practical and inter-personal skills needed to run a successful co-operative.

How attendees will benefit

This training course will help participants:

  • Better understand how conflict arises.
  • Recognise conflict before it escalates.
  • Better understand what attitudes and skills are needed to work with and overcome conflict within their co-op.
  • Feel more confident and capable of hearing the root causes of the conflict.
  • Feel more confident and capable of helping those in conflict to hear each other and making progress.

Who should attend

The course is designed for anyone who deals with conflict in a co-op. This includes:

  • Those whose role it is to help resolve conflict in their team, or in the co-op as a whole – for example team coordinators or personnel/HR.
  • Those who find themselves in conflict in their co-op.

What attendees will learn

  • Why conflict arises so easily, even in a co-operative environment.
  • The skills and the mindsets necessary for deeper 'active' listening and more co-operative, and less conflictual, communication.
  • To move people beyond the positions they have taken in a conflict and help identify the needs that underpin it.
  • How to 'mediate' conflict between others.

Get in touch to discuss or arrange this training

HR ESSENTIALS

This is a practical workshop aimed at highlighting the key areas of HR and employment law, helping delegates to understand the rights and responsibilities which apply throughout the employment relationship, from initial recruitment through to termination.

The training covers

  • Recruitment
  • Terms and conditions
  • Basic policies and procedures
  • Pay and performance
  • Leave and absence
  • Discipline and grievance
  • Fair dismissal
  • Resignation and retirement
  • Notice requirements

What attendees will learn

You will learn:

  • How to ensure a fair recruitment process
  • The minimum requirements for contracts of employment and essential policies and procedures
  • What you need to consider when managing employees with regard to their pay and performance, when they take time off and when disciplinary or grievance matters arise
  • What the employer’s obligations are when the employment relationship ends

Who should attend

The course is aimed at people with little or no experience of HR, who may find themselves responsible for managing day to day HR and employment law issues in their organisation.

About the trainers

Gary Morrison is a Senior Lawyer for Co-operatives UK. He is a practising solicitor with an extensive knowledge of employment law and he has been advising co-operative employers for over ten years.

Gillian Buxton is HR Policy & Reward Manager for Co-operatives UK and is experienced in assisting employers in the implementation of HR policies and procedures.

Gary and Gillian will run the course together, using practical case studies and techniques to give you confidence in this field.

Get in touch to discuss or arrange this training.

HR ADVANCED

Information about this course will be added shortly.

Get in touch to discuss or arrange this training.

INTRODUCTION TO THE CO-OP MOVEMENT FOR NEW WORKER MEMBERS

This session is aimed at people joining a worker co-op and can form part of their induction, helping to building their understanding and engagement in the wider co-operative movement.

This workshop will cover

  • What is a co-op and how to promote the co-op model to customers and the public.
  • The history, scale and diversity of the co-operative movement with case studies from around the world.
  • Co-operative values and behaviours are important in any co-op but particuarly within a worker co-op being open, honest, self-aware and understanding team dynamics can help create a more positive and productive workplace.

The training is open to

  • Anyone who is both a worker and member of a co-op.
  • Existing worker members looking for a refresh or to support there own internal induction for new members.

STRATEGIC PLANNING AND CHANGE MANAGEMENT

This one-day training session is designed to help co-operatives and their members manage change and improve their approaches to participative strategic planning.

This one-day training session provides all the essentials a successful co-operative secretary needs. There is a focus on the legal and governance knowledge required in addition to the softer skills needed to support and build relationships with the board of directors.

  • Exploring shared goals and motivations.
  • Developing a shared understanding about what strategic development means.
  • Exploring some participative approaches to strategic planning.
  • Practical exercises using a range of strategic planning tools and techniques.
  • Managing change.
  • How attendees will benefit.

Who should attend

This seminar is designed with worker co-operatives in mind, so will be useful for any member who has an interest in strategic planning and wants to know how to engage the wider membership. However, it will of course also be useful for members of strategic planning teams, committee members, board members and any co-operative member with an interest in or responsibility for strategic planning.

By the end of the training attendees will:

  • Have a clearer understanding of what strategic planning is, why we do it, who does it and how and when it is done.
  • Have discussed how to differentiate strategic from operational/tactical decisions.
  • Be more aware of a range of tools and techniques for doing participative strategic planning.
  • Have practised at least one of those tools with respect to strategic planning in their own co-operatives.
  • Have explored an approach to understanding how change impacts on the co-operative and individual responses to change.
  • Have shared ideas on how to disseminate their learning in their own co-operatives.

What attendees will learn

  • To explore different motivations and personal goals for being involved in co-operatives.
  • To understand different governance and organisational structure and how they may change as the co-operative grows and develops.
  • To understand different strategic planning approaches and to practically try these out on real examples.
  • To explore experiences of change and to share ideas and best practice to manage change more effectively.

Get in touch to discuss or arrange this training

MARKETING FOR CO-OPS

This high energy training day has a collaborative and problem-solving flavour. It is designed to help attendees:

  • Use marketing as a strategic management tool
  • Understand marketing, branding and communication techniques
  • Stand out from ‘others playing in your field’
  • Leverage your co-operative advantage and co-op identity
  • Get the right product or service in front of the right people
  • Turn customers and clients into fans
  • The day is designed for people who deliver marketing and communications for their co-ops. A key element of the day is using Principle Six - the co-operative ‘killer app’ for generating new and better business.

How attendees will benefit

Marketing covers a wide range of activities. Whether you’re starting out or looking for a fresh insights and inspiration, the training is designed to break the subject down and make your marketing more strategic, effective, coherent – and manageable. It will give you new ideas about marketing channels and techniques, including collaborative and co-operative approaches to the task of meeting the needs of your clients and customers, profitably and ethically.

Who should attend

The day is aimed at:

  • People who have responsibility for formulating marketing strategy.
  • People with a day-to-day marketing role, on their own or as part of a team.
  • Communications people.
  • Sales people.
  • Membership officers.
  • People considering taking up a marketing role in their co-op.

What attendees will learn

  • How to take the fear out of marketing
  • Choosing the most effective marketing channels for their co-op
  • New vs traditional techniques – how do they compare?
  • How to generate creative ideas and energy
  • How to use networks effectively

Get in touch to discuss or arrange this training

ESSENTIAL ACCOUNTING FOR CO-OPS

This is an introductory workshop that aims to demystify the world of finance to enable all society members or their supporters to fully understand the rudiments of society finance.

This workshop will cover

  • Basic Accounting Concepts and Terms
  • Specifics of Accounting for Community Share Finance
  • Accounting for Loans, Grants and VAT.

The training is open to

  • Practitioners
  • Community businesses
  • Co-operatives UK members

Get in touch to discuss or arrange this training

ADVANCED ACCOUNTING FOR CO-OPS

This is an advanced workshop that aims to enable participants to both draw up and understand society accounts.

This workshop will cover

  • Legal Requirements for society accounts including Audits and Exemptions
  • Financial Reporting Standards and how they relate to societies
  • The use and understanding of management accounts and financial performance indicators

The training is open to

  • Practitioners
  • Community businesses
  • Co-operatives UK members

Get in touch to discuss or arrange this training


In-house or bespoke training

Co-operatives UK can also deliver one of our training courses – or something more bespoke – in-house, just for your co‑op, get in touch to discuss. 


Hear from some of the groups and co-operatives who have already received expert advice and peer mentoring through The Hive. Read our case studies…

Updated: 01/11/2018