Resource

Key Performance Indicators: A Framework and Guidance for Co-operatives

Type: Co-operatives UK documents  |  Topic: About co-operatives  |  Format: Report

Co-operative values and principles are the very bedrock upon which co-operative organisations are built - so our key performance indicators (KPIs) have to be co-operative.

KPIs must be effective and meaningful - and a useful tool in demonstrating an organisatoin's co-operative difference to members, customers, suppliers, employees and more. The framework provided in this report is designed to help co-operatives select the indicators most appropriate to them. Put together by the Co-operative Performance Committee, the framework is simple and flexible and can be used by all co-ops, irrespective of type, size or sector.