The Confederation of Co-operative Housing, and its partner organisation, Public Participation, Consultation and Research, have received a £500,000 grant to roll out a new training package open to anyone living in social housing in England.
The national scheme aims to help residents engage effectively with their landlord to demand a higher quality of service.
Residents will learn how to take an active role in how their home is managed through a series of workshops, forums and online resources that will run over the next two and a half years.
The programme is designed drive a process of cultural change in the social housing sector, leading to a better balance of power between landlords and residents. It will also help improve residents’ awareness of their right to raise complaints and to access the services of the Housing Ombudsman.
It will focus on activities that achieve a maximised breadth and diversity of resident involvement through a tiered approach to raise awareness and provide access to information and resources.
Programme activities will commence in spring 2023 with a series of training sessions across the country, monthly online webinars, and publication of a wide range of resources for residents through online social media and click to view platforms.
See the government's announcement here.