Co‑operative Retail Conference programme

Disover the key timings for the Co-operative Retail Conference (below). For information on Friday's HR Forum, including speaker information, click here.

Friday 4 March
13:00 Registration opens at Stratford Manor Hotel
18:00 First timer’s session – open to all delegates attending for the first time. A chance to network with fellow first timers and hear more about the purpose of the event from the organisers.
18:30 Drinks reception, sponsored by The Co‑operative College
19:30 Evening meal served in the restaurant
Saturday 5 March
09.20  Welcome Note Ed Mayo
Secretary General
Co‑operatives UK
Welcome and introduction to the conference from Co‑operatives UK’s Secretary General.
09.30  Retail Analysis James Walton
Chief Economist
Expert analysis on all things retail - from market trends to consumer insight via IGD’s exclusive shopper research.
10:30  Refreshment break
11.00 Talking Shopper Teresa Perchard
Extra Costs Commission 
Mark Beasley
The Mature Marketing Association
How do we cater for different demographics? A range of speakers will focus on meeting the needs of younger, older and disabled consumers.
12:15  Q&A - Interactive Session
12.30 – Lunch
13.30 Nurture Your Workforce

Laura Carstensen
The Co-operative Bank

Darren Newman
Company Training Services

Tim Knowles
Co-operatives UK

Conor D'Arcy
Resolution Foundation

This session will cover good reporting practices around gender pay, and learnings on the living wage.
14:45  Q&A – - Interactive Session
15:00  Refreshment break
15:30  Collective Purchasing Arttu Laine
Executive Vice President
SOK Finland
Nick Read
NISA Retail
SOK is the procurement arm of S-Group, Finland'’s market leader with retail sales in excess of 11.2 billion euros. Learn from the bulk buying experts in this eagerly anticipated session.
16.30  Q&A – - Interactive Session
16:45  Close of day one Ed Mayo
Secretary General
Co‑operatives UK
A round-up of the opening day.
19:00 Drinks reception followed by three-course gala dinner
21:00 Evening entertainment (featuring live band The Firebirds)
Sunday 6 March
09:00 Welcome back Ed Mayo
Secretary General
Co‑operatives UK
Welcome to day two of the conference from Co‑operative UK’s Secretary General.
09:10 A (Retail) Sense of Place Professor Leigh Sparks
The Institute for Retail Studies
University of Stirling
An examination of retail, its role in towns and cities and its response to changing consumer practices.
10:10  Refreshment break
10:20  Interactive Membership Engagement Jon Alexander
New Citizenship Project
A high-energy session on ways to engage, maintain and expand membership.


Conference close Ed Mayo
Secretary General
Co‑operatives UK
Co‑operatives UK’'s Secretary General will invite delegates to reflect on lessons learnt over the weekend.
12:00 Lunch (available to take away)