Meet the speakers

Get to know the speakers at this year's Practitioners Forum...

Lucy Caldicott, Associate, ChangeOut
Session: Co-ops so white! Representing our diverse communities (10-10.45am)
Lucy is a charity leader and campaigner working to address issues of inequality, injustice and exclusion. She has worked in senior management positions at a range of voluntary and private sector organisations over the last 25 years, most recently as Chief Executive of UpRising, a charity that offers a range of leadership and employability programmes to talented young people from diverse and under-represented backgrounds. In 2018, Lucy launched ChangeOut, a consultancy set up to address issues of diversity, inclusion and culture change in the social justice sector and beyond. 

Jaz Nannar, Associate, ChangeOut
Session: Co-ops so white! Representing our diverse communities (10-10.45am)

Jaz has over 25 years’ experience within the charity sector and has led a strategic and creative agency supporting not-for-profits. She’s skilled at reviewing vast amounts of information; distilling what really matters and conducting in-depth one-to-one interviews that probe what lies beneath the data. Jaz is a member of the Institute of Fundraising’s Equality, Diversity and Inclusion (EDI) committee. She and Lucy have been working together for a number of years on a range of voluntary sector EDI projects, including one for Co-operatives UK.

Emma BagshawConsultant Senior Solicitor, Seabury Legal
Session: Employment law update (11-11.45am and 12-12.45pm)

Emma is a Consultant Senior Solicitor at Seabury Legal Ltd, an employment law firm based in Manchester. Prior to becoming a consultant, she worked for the Co-operative Bank, Co-operative Group and Boots. She's an expert in advising businesses on issues relating to employment law. With a love of delivering training, Emma is an associate tutor for MOL, delivering the CIPD Level 7 Employment Law module to corporate clients. She is also the founder of HR Owl, a company specialising in making compliance e-learning interesting. 

Angela Lomax, Director, David Tolson Partnership 
Session: Risk and resilience planning (11-11.45am) 
Angela has more than 25 years’ experience in housing within the public and private sector.  She specialises in governance, strategy and performance management. She is extremely interested in developing new models of governance and accountability. Until 2017, Angela was an independent board member at Rochdale Boroughwide Homes (RBH), the first tenant and employee co-owned mutual housing society, with over 13,500 homes. Angela’s husband is a baker and director at the Handmade Bakery (HMB), a workers’ co‑operative in Slaithwaite. 

Emma LaycockHead of Co-operative Advice, Co-operatives UK
Session: Risk and resilience planning (11-11.45am) 
Emma is an authority on co-op best practice and the interpretation of statutory and regulatory requirements. She has extensive experience of advising co-ops and their boards on best governance practice and co-operative and society law. She is currently Co-operatives UK's Interim Society Secretary and has previously held the same role at HF Holidays and the Phone Co-op. Emma is a member of the Co‑operative Governance Expert Reference Panel and led on the development of Co-operatives UK’s corporate governance code.

Ellen Feetum, Senior Tax Manager, KPMG
Session: KPMG tax update (12-12.45pm)
Ellen is a qualified chartered accountant and tax technician who has been working in corporate tax since 2004. Her experience covers tax compliance; tax accounting; governance; advisory engagements and dealing with enquiries from the tax authorities. She has worked with a number of co-operative retailers over the years and spent time on secondment to a co-op.

Paul Casey, Tax Director, KPMG
Session: KPMG tax update (12-12.45pm)

Paul has worked in indirect tax since 2001. He is based in KPMG’s Manchester office and leads their consumer business indirect tax team in the North. Paul has been with KPMG for eight years, having previously worked at a mobile phone retailer and insurer following his training at a large accountancy firm. He has worked with a number of retailers, including several co-operatives. 

Jenny Holsgrove, Head of Culture and Performance, Co-operatives UK
Session: Coaching for performance (1.30-2.15pm and 2.30-3.15pm)
Jenny's experience of forming communities, culture change and engagement in the workplace stems from her PhD in community formation. She has worked with local government and the NHS, supporting their strong working cultures. As Head of Culture and Performance at Co-operatives UK, she supports the organisation to develop and enhance its working environment. She also supports members in areas such as diagnostics; staff surveys; challenging conversations; culture; community formation; values; leadership and coaching.

Jacqui McKinlay, CEO, Centre for Governance and Scrutiny (CfGS)
Session: Getting board scrutiny right – the secret ingredients (1.30-2.15pm)
Jacqui oversees CfGS’ work in sectors including local and national government, health, housing, membership bodies, co-operatives and the private sector. As an independent charity, CfGS champions democracy and involvement in decision-making, passionately believing that good governance, including oversight, leads to better outcomes. Through its research, campaigning, consultancy and training, CfGS provides policy and practical support to a wide range of organisations seeking to improve accountability and transparency. 


Karen Creavin, CEO, The Active Wellbeing Society
Session: Learning from the COVID response (1.30-2.15pm)

Karen has over 20 years’ experience working in the public sector, during which she has established a reputation for delivering innovative services. While working for Birmingham City Council, Karen set up the award-winning ‘Gym for Free’ pilot scheme in Ladywood, which was later rolled out across the city as the ‘Be Active’ programme. In 2018, Karen helped establish and later became the Chief Executive of The Active Wellbeing Society, a Community Benefit Society and mutual cooperative, delivering community wellbeing services at scale to deprived citizens.
Karen established and chaired Kings Heath Running Club, established Birmingham LGBT organisation, chaired Birmingham Pride, and is a member of Sport England’s Investment Committee. Karen is a keen wild swimmer and has two lovely children.

Danny HearnExperience Consultant, Dot Project
Session: Using customer insights to reimagine your co-op (2.30-3.15pm)
Danny is a user experience (UX) specialist with over 18 years' experience working for a range of high-profile brands and design agencies – as well as smaller start-ups, charities and organisations. He is passionate about enabling teams and organisations to embrace the power of design to unlock new opportunities to engage customers and evolve ways of working. 

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Practitioners Forum 2020 is proudly sponsored by: